Full case study
Company-wide AI enablement across Miral's six subsidiaries

- Client
- Miral
- Sector
- Tourism & Leisure
- Location
- Abu Dhabi, UAE
- Engagement
- AI Academy
An executive session with the Group CEO first. Then forty-eight training days across Ferrari World, Yas Waterworld, Warner Bros. World and the rest of the group.

1,400
Employees trained
48
Training days
4.5/5
Average trainer rating
01
Overview
Cognit DX delivered a major AI enablement program for Miral Group, one of Abu Dhabi’s leading tourism, leisure, and entertainment operators, responsible for major destinations and attractions including Ferrari World Abu Dhabi, Yas Waterworld, Warner Bros. World Abu Dhabi, and other Yas Island assets.
The engagement began with a high-level AI for CXOs and Board Members session attended by the Group CEO and senior executive leadership team. Following the success of the executive session, Cognit DX was awarded a large-scale employee enablement program consisting of 48 training days, with each training day delivered as a six-hour in-person learning experience.
The program trained approximately 1,400 employees across six Miral subsidiaries, with each cohort designed for around 25 participants. The training focused on practical AI adoption, productivity enhancement, prompt engineering, and the use of AI tools in day-to-day business functions.
The program achieved strong participant feedback, with an average trainer evaluation score of approximately 4.5 out of 5. The minimum reported score was approximately 4.25 out of 5, and around 83% of attendees rated the trainers either 4 or 5 stars, reflecting a high level of satisfaction and perceived value.
02
Scope of Work Included
- 01Executive AI session for the Group CEO and CXO leadership team
- 02AI awareness and adoption training for employees
- 03Practical AI and prompt engineering workshops
- 04Six-hour training days across multiple cohorts
- 05Delivery across six subsidiaries
- 06Customized examples and exercises relevant to the tourism, leisure, and entertainment sector
- 07Participant engagement, facilitation, and post-session evaluation
03
Key Impact
- 011,400 employees trained
- 0248 full training days delivered
- 03Six subsidiaries covered
- 04Senior leadership alignment secured before workforce rollout
- 05Average trainer evaluation of approximately 4.5 / 5
- 0683% of attendees rated trainers 4 or 5 stars
- 07Demonstrated ability to scale AI training across a large Abu Dhabi-based group
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